Privacy Policy
Last Updated: August 18, 2026
Desert Edge Surface Solutions respects your privacy and is committed to protecting the personal information you provide when using our website, requesting an estimate, or communicating with us.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide through our website, by phone, by email, or when requesting or receiving services.
This information may include:
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Name
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Email address
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Phone number
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Property or service address
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Requested service
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Project details and notes
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Photos you upload or send to us
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Information related to estimates, scheduling, and services
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Communications between you and Desert Edge Surface Solutions
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We may also automatically collect certain technical information when you visit our website, such as your browser type, device type, IP address, referring pages, pages visited, and general website usage information.
2. HOW WE USE YOUR INFORMATION
We may use information we collect to:
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Respond to inquiries and estimate requests
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Evaluate requested services
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Prepare estimates
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Schedule and provide services
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Communicate regarding appointments or projects
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Process and maintain business records
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Improve our website, services, and customer experience
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Protect our website and business from misuse or fraudulent activity
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Comply with applicable legal requirements
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We do not sell your personal information.
3. PHOTOS & PROPERTY INFORMATION
Photos and property information submitted through our website, email, text message, or other communication methods may be used to evaluate the requested work, prepare estimates, plan services, and communicate with you regarding your project.
Customer-submitted photos will not be used publicly for advertising or promotional purposes without permission.
4. COOKIES & TRACKING TECHNOLOGIES
Our website uses or may use cookies, pixels, tags, and similar technologies to operate the website, understand how visitors interact with it, measure website performance, and evaluate the effectiveness of our advertising.
These technologies may collect information such as your IP address, device and browser information, pages viewed, referring website, interactions with the website, and approximate location derived from your IP address.
Depending on your browser, device, and the privacy controls available on our website, you may be able to limit or disable certain cookies and tracking technologies.
5. ANALYTICS & ADVERTISING SERVICES
Desert Edge Surface Solutions may use third-party analytics and advertising services, including Google Analytics and Meta technologies, to understand website traffic, measure advertising performance, and improve our marketing.
These providers may use cookies, pixels, and similar technologies to collect information about visits and interactions with our website. Depending on the services enabled, this information may also be used to measure conversions, create audiences, or provide more relevant advertising.
Information collected by these third parties is also governed by their respective privacy policies and settings.
6. HOW WE SHARE INFORMATION
We may share information when reasonably necessary to operate our business, provide requested services, maintain our website, process communications, or comply with legal obligations.
This may include service providers that assist with website hosting, website forms, communications, analytics, payment processing, scheduling, or other business functions.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.
We do not sell or rent customer contact information to third parties for their independent marketing purposes.
7. DATA SECURITY
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.
8. DATA RETENTION
We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with legal obligations.
9. YOUR PRIVACY CHOICES
You may contact us to request access to, correction of, or deletion of personal information you have provided to us.
Certain information may need to be retained when required for legitimate business, accounting, contractual, or legal purposes.
Where available, you may use our website's cookie or privacy controls to manage non-essential cookies and tracking technologies. You may also manage certain advertising and privacy preferences directly through your browser, device, Google, Meta, or other applicable service providers.
You may also adjust browser settings or available cookie controls to limit certain website tracking technologies.
10. MARKETING COMMUNICATIONS
If Desert Edge Surface Solutions sends promotional email or text communications, recipients may opt out of future marketing communications using the instructions provided in the communication or by contacting us directly.
Service-related communications regarding an estimate, appointment, project, or existing customer relationship may still be sent when necessary.
11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, social media platforms, or other online services.
Desert Edge Surface Solutions is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of websites they visit.
12. CHILDREN'S PRIVACY
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that such information has been submitted to us, we will take reasonable steps to delete it.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable requirements.
Any revisions will be posted on this page with an updated “Last Updated” date.
14. CONTACT US
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
Desert Edge Surface Solutions
Peoria, Arizona
Email: desertedgess@gmail.com
Phone: 623-707-3374